Shipping Policy

Shipping Policy

Thank you for shopping with us! Below is our shipping policy to help you understand how we handle orders.

1. Shipping Methods:

• Local Shipping: Next-day delivery for orders placed before 2 PM ET.
• Zonal Shipping: Delivery within 2-5 business days.
• National Shipping: Delivery within 5-12 business days.

2. Processing Time:

• Orders are processed within 1-2 business days. Orders placed after 2 PM ET will be processed the next business day.

3. Shipping Costs:

• Free Shipping: For all orders.

4. Delivery Timeframes:

• Domestic: 5-12 business days for standard,
• 2-3 business days for expedited, and
• Next-day for overnight.

5. Tracking Information:

• Once your order has shipped, you will receive a tracking number via email. 

6. Shipping Restrictions:

• We currently ship all India basis. .

7. Returns and Exchanges:

• Returns: If you wish to return an item, please contact us within 7 days of receipt.
• Return shipping costs are the customer’s responsibility unless the item is defective.
• Exchanges: To exchange an item, please contact us within 7 days of receipt. We will assist you with the exchange process.

8. Lost or Damaged Orders:

• If your order is lost or damaged during transit, please contact us within 7 days. We will work with you to resolve the issue, which may include a replacement or refund.

9. Delivery Issues:

• If there is an issue with the delivery address you provided, please contact us immediately. We are not responsible for delays or issues caused by incorrect addresses.

10. Customer Service:

• For any shipping-related questions or concerns, please reach out to our customer service team at [sunshineenterprise7980@gmail.com] .